Schedule of fees and charges

Effective from September 13th, 2024

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Type of fees

Fee in AED (including VAT)

Account

Account opening fee

Free

Account maintenance fee

Free

Monthly account statement via myZoi mobile application

Free

Certified account statement

AED 26.25

SMS notifications

Free

Cross border transfer

Cross border transfer origination fee – Pakistan

Free

Cross border transfer origination fee – other regions

AED 12.60

Visa payment card

Card issuance and delivery (first card and expired card)

Free

Card replacement and delivery (lost / stolen / damaged card)

AED 26.25

First UAE ATM cash withdrawal per calendar month

Free

Cash withdrawal at Standard Chartered Bank UAE ATMs

Free

Cash withdrawal at any other UAE ATMs

AED 2.10

Balance enquiry at Standard Chartered Bank UAE ATMs

Free

Balance enquiry at any other UAE ATMs

AED 1.05

Point of sales transactions

Free

GCC Net ATMs (in Gulf Co-operation Countries) ATM cash withdrawal

AED 6.30

GCC Net ATMs (in Gulf Co-operation Countries) ATM balance enquiry

AED 3.15

Mobile Recharge

Local Mobile Recharge per transaction

AED 0.53

International Mobile Recharge per transaction

AED 0.53

myZoi is licensed and regulated
by the Central bank of the UAE.

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For Customer Support

Head Office

  • 042839827

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Asmik Akopyan

Head of Brand and Marketing

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Over 15 years of international experience in financial services across Europe, Middle East, and South East Asia primarily across retail banks such as Citi, Standard Chartered and Mashreq Bank with particular focus on lending, client growth, and ROI delivery through effective project and people management.

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