Schedule of Fees and Charges

Current Fees and Charges

Schedule of fees and charges (effective from 30th January 2025)

Type of fees

Fee in AED (including VAT)

Account

Account opening fee

Free

Account maintenance fee

Free

Monthly account statement via myZoi mobile application

Free

Certified account statement

AED 26.25

SMS notifications

Free

Cross border transfer

Cross border transfer origination fee – Pakistan (Transfer above AED 375)

Free

Cross border transfer origination fee – Pakistan (Transfer equal or below AED 375)

AED 12.60

Cross border transfer origination fee – Other regions

AED 12.60

Visa payment card

Card issuance and delivery (first card and expired card)

Free

Card replacement and delivery (lost / stolen / damaged card)

AED 26.25

First UAE ATM cash withdrawal per calendar month

Free

Cash withdrawal at Standard Chartered Bank UAE ATMs

Free

Cash withdrawal at any other UAE ATMs

AED 2.10

Balance enquiry at Standard Chartered Bank UAE ATMs

Free

Balance enquiry at any other UAE ATMs

AED 1.05

Point of sales transactions

Free

GCC Net ATMs (in Gulf Co-operation Countries) ATM cash withdrawal

AED 6.30

GCC Net ATMs (in Gulf Co-operation Countries) ATM balance enquiry

AED 3.15

Mobile recharge

Local mobile recharge per transaction

AED 0.53

International mobile recharge per transaction

AED 0.53

Partner With Us

Call Our Head Office

Hedeel Mahdi-King

Chief Compliance Officer

I am an England & Wales qualified solicitor (LLB Hons) with 16 years of experience in regulatory law, conduct, and compliance. My career spans international regulatory practice at Allen & Overy, and with the UK Financial Services Authority. At Standard Chartered, my career has been dedicated to regulatory compliance and digitalisation.  I have expertise in regulatory affairs, policy development, compliance advisory, consumer protection, corporate governance, and contentious regulatory work, including investigations and litigation. As a people manager and certified executive coach, I am committed to values-based leadership, fostering collaboration, diversity, and continuous professional development.

Asmik Akopyan

Chief Marketing Officer

Over 15 years of international experience in financial services across Europe, Middle East, and South East Asia primarily across retail banks such as Citi, Standard Chartered and Mashreq Bank with particular focus on lending, client growth, and ROI delivery through effective project and people management.

Tell Us About Your Employer

Tell us about your employer
Fill in the form below.